Terms and Conditions

Last updated: 13 September 2026

Please read these Terms and Conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Account means the unique account created for You to access the Service or parts of the Service.
• Activation Code means the code We issue to You, which is used to link a Waqtly Device or the Application to Your Account and to activate Your Subscription.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Application means the software program provided by the Company, named WAQTLY, including the software pre-installed on a Waqtly Device and any version downloaded by You on any electronic device.
• Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application may be made available.
• Content means all text, prayer times, calendar data, audio, images, layouts and other material made available through the Service.
• Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.
• Service refers to the Application, the Website, the Waqtly Devices and the Subscription, together and separately.
• Subscription means the recurring paid access to the features of the Service that are offered on a subscription basis.
• Subscription Fee means the recurring amount payable for a Subscription, as shown at checkout and in Your Account.
• Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
• Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third party that may be displayed, included or made available by the Service.
• Waqtly Device means hardware sold by the Company, such as the Waqtly tablet, including its accessories.
• Website refers to Waqtly, accessible from https://waqtly.com and its regional domains.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You must be at least 18 years old to purchase a Waqtly Device, create an Account or enter into a Subscription. The Service may be used by other members of Your household, including minors, under the supervision and responsibility of the Account holder.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Purchases

Purchases of Waqtly Devices and other products through the Website are governed by these Terms together with Our Returns and Exchange Policy, which forms part of these Terms.

By placing an order You accept the price and any active promotions at the moment of purchase. We reserve the right to refuse or cancel an order in the event of an obvious pricing error, suspected fraud, or unavailability of the product. If We cancel an order that You have already paid for, We will refund the amount paid in full.

Prices, taxes and import duties may differ per market. The amounts shown at checkout for Your delivery country are the amounts that apply to Your order.

Your Account and Activation Code

After Your purchase We send You an Activation Code by email. This code is personal to Your order and is used to activate Your Subscription and to link Your Waqtly Device or the Application to Your Account.

You are responsible for keeping Your Activation Code and Your Account credentials confidential. You are responsible for all activity that takes place under Your Account. You agree to notify Us immediately at help@waqtly.com if You become aware of any unauthorised use of Your Account.

You agree to provide accurate and complete information when creating an Account or placing an order, and to keep that information up to date. We are not able to deliver an Activation Code or a product if the contact details You provide are incorrect or incomplete.

Subscription, Billing and Renewal

Certain features of the Service are available only with an active Subscription.

Billing. The Subscription Fee, the billing interval and any included period are shown at checkout and in Your Account before You confirm. Payments are processed by Our payment providers. We do not store Your full card details.

Automatic renewal. Your Subscription renews automatically at the end of each billing period for a further period of the same length, at the Subscription Fee then in effect, unless You cancel before the renewal date. We send You a reminder by email before a renewal takes place.

Failed payment. If a payment cannot be collected, We will attempt to notify You by email and may retry the payment. If payment is still not completed, access to the features that require a Subscription may be suspended and, after further notice, ended.

Cancellation. You may cancel Your Subscription at any time. Cancellation takes effect at the end of the billing period that has already been paid for. You keep access to the Subscription features until that date. We do not provide partial refunds for a billing period that has already started, except where mandatory consumer law requires otherwise.

Changes to the Subscription Fee. We may change the Subscription Fee. We will give You at least 30 days notice by email before a change applies to Your Subscription. If You do not agree to the new fee, You may cancel before it takes effect.

End of access. When a Subscription ends, access to the features that require a Subscription stops. Owning a Waqtly Device does not by itself grant continued access to those features.

Devices and Hardware

A Waqtly Device is sold to You. The software on it is licensed, not sold. We grant You a limited, personal, non-exclusive, non-transferable and revocable licence to use the Application on Your Waqtly Device or on a Device You own, for Your own non-commercial use.

Faulty products and warranty claims are handled in accordance with Our Returns and Exchange Policy and with any mandatory statutory warranty that applies in Your country.

We may deliver software updates to Your Waqtly Device automatically. Updates may add, change or remove features. We recommend keeping Your Waqtly Device connected to the internet so that prayer times, calendar data and security updates stay current.

Acceptable Use

You agree not to:

• copy, modify, decompile, reverse engineer or create derivative works from the Application, except to the extent that applicable law expressly permits it;
• resell, sublicense, rent or share Your Activation Code or Account access with persons outside Your household;
• use the Service for any unlawful purpose, or in a way that damages, disables or overburdens the Service or Our infrastructure;
• attempt to gain unauthorised access to the Service, other users' accounts, or Our systems;
• remove or obscure any proprietary notice in the Application or on a Waqtly Device.

Prayer Times and Religious Content

Prayer times, Hijri dates and other religious Content in the Service are calculated using published calculation methods and the location settings You provide. Calculation methods differ between schools of thought, between countries and between individual mosques.

The Content is provided for Your convenience. It does not replace the guidance of Your local mosque or religious authority. Where exact timing matters to You, please verify against Your local mosque. We are not liable for differences between the times shown in the Service and the times observed locally.

Recitations, translations and other third-party Content are provided under licence from their respective rights holders and remain their property.

Content and Intellectual Property

The Service and its original Content, features, functionality, design, trademarks and the name Waqtly are and will remain the exclusive property of the Company and its licensors. Nothing in these Terms transfers any intellectual property right to You.

Availability and Changes to the Service

We aim to keep the Service available, but We do not guarantee uninterrupted availability. The Service depends on Your internet connection, on Your Device and on third-party services that We do not control.

We may change, suspend or discontinue parts of the Service. Where a change materially reduces the features included in an active Subscription, We will notify You by email at least 30 days in advance and You may cancel Your Subscription before the change takes effect.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your Account and Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

You may terminate this agreement at any time by cancelling Your Subscription and discontinuing use of the Service.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Nothing in these Terms excludes or limits Our liability for death or personal injury caused by Our negligence, for fraud, or for any other liability that cannot be excluded or limited under applicable law.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

This section does not affect the statutory warranty rights that apply to physical products sold to consumers, which are described in Our Returns and Exchange Policy.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service, and the courts of Hong Kong shall have non-exclusive jurisdiction. Your use of the Application may also be subject to other local, state, national, or international laws.

If You are a consumer resident in the European Union or the United Kingdom, this choice of law does not deprive You of the protection of the mandatory consumer law of the country in which You are resident, and You may bring proceedings in the courts of that country.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company at help@waqtly.com.

For European Union (EU) and United Kingdom Users

If You are a consumer resident in the European Union or the United Kingdom, You benefit from any mandatory provisions of the law of the country in which You are resident. Nothing in these Terms affects those rights, including Your statutory right of withdrawal and Your statutory warranty rights, which are set out in Our Returns and Exchange Policy.

We are not obliged, and are not willing, to take part in dispute resolution proceedings before a consumer arbitration board. We would always prefer to resolve any issue with You directly, so please contact us first at help@waqtly.com.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: help@waqtly.com