Politique d’expédition
Waqtly Shipping Policy
At Waqtly, we are committed to providing a seamless and reliable experience from the moment you place an order to the moment it arrives at your doorstep. Please review the details below to understand how we process and ship your orders.
Order Processing
Processing Time:
All orders are processed within 24 hours of receipt.
Order Confirmation:
Once your order is placed, you will receive an email confirmation containing your order details. If you do not receive this email, please check your spam or junk folder. For assistance, contact our Customer Success team at help@waqtly.com.
Shipping Timeline
Shipping Timeframe:
After processing, orders are shipped within 4–10 business days, depending on the delivery destination.
Shipping Method:
We use standard shipping for all orders. Tracking details will be emailed to you once your order has been dispatched.
Delivery Estimates:
While most orders arrive within the 4–10 business day window, actual delivery times may vary based on factors such as courier delays, holidays, customs processes, and other unforeseen circumstances.
Important Notes
Shipping Delays:
If any unexpected delays occur, we will notify you via email as soon as possible.
Tracking Your Order:
You may track your shipment using the tracking number provided in your dispatch confirmation email.
Lost or Missing Packages:
If your order does not arrive within the expected timeframe or appears to be lost, please contact our Customer Success team at help@waqtly.com or reach out via our website’s live chat for immediate assistance.
We are committed to ensuring your order arrives safely and on time. For any further questions or clarifications regarding our shipping policy, feel free to reach out to our Customer Success team at help@waqtly.com or via live chat on our website.